The doctor is extremely considerate and knowledgeable with his patients. He provides and explains information in a way that is easy for the patient to understand. Staff in the back are very friendly, and do a great job in making you feel at ease while at the dentist office. The biller is very nice and beyond competent with billing details and patient information. Receptionist is very nice, and pleasant with the patients. The atmosphere is friendly and welcoming. I definitely recommend this practice, specially for those that are nervous of dentists, I had a good experience.
Doctor and assistants were great but the girl at the front desk was completely incompetent. First of all she charges me up front for fillings and sealant, I trust that the charges are valid and pay the amount she places in front of me. As I start to leave she hands me a receipt for the procedure and that's it. I even asked if I needed a copy of the prescription or not, she says, 'no, I'll call it in for you at any pharmacy you want'. I'm thinking, that's great I'll just pick it up on the way home. I go to CVS and sure enough, she hadn't called in any prescription, my name wasn't even in their system and without a copy of the prescription I couldn't just ask for what I needed right then and there. I also found that I had been overcharged, wasn't a considerable sum by any stretch but not something that would've been overlooked if I was short on cash when paying for the procedure. She then tells me it would take a month for the refund!! I decided to not get a check and told them to keep the money. Needless to say, I will not be going back there again. Again, the doctor was great but I wouldn't risk any overcharging on bigger procedures. Something tells me this wasn't the first time this had happened...
I came here for a root canal while pregnant. I've never liked going to the dentist due to bad past experiences but the pain was so bad that I had to do something about it. The doctor and the staff were so amazing and considerate during the whole procedure. They took extra care to ensure that I would be pain free during the procedure. I had such a great experience that I decided to come back to get some fillings done (I even brought my husband along to get a cleaning and his filling done) and again, they did a great job. I really recommend this dentistry, especially if you are afraid of the dentist like I was! They'll definitely change your mind about dentists.
Weslaco Family Dentistry is a US Dentist based in Weslaco, Texas. Weslaco Family Dentistry is located at 2307 W Expy 83 C, Weslaco, TX 78596, USA.
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